The Trainline Phone Number

Call The Trainline customer service faster with GetHuman

+44 871 244 1545
Customer service
  • Calls The Trainline's Customer Service department
  • The average hold time is 89m
  • The current wait is approximately 153m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live The Trainline agent: Press 3 then 5.

The Trainline Customer Phone Number +44 871 244 1545 - Stats

Phone number to dial+44 871 244 1545
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait89 minutes
Current wait153 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter, web
Quality of communication76%
Quality of help89%
Customer votes667
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

The Trainline's Best Toll-Free/800 Customer Phone Number

This is The Trainline's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Trainline agent. This phone number is The Trainline's Best Phone Number because 11,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 871 244 1545 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call The Trainline first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The Trainline has 1 phone number. It's not always clear what is the best way to talk to The Trainline representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Trainline - by phone or otherwise

While +44 871 244 1545 is The Trainline's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @thetrainline for Customer Service. If you think this information is inaccurate or know of other ways to contact The Trainline please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Trainline.

What is GetHuman's Relationship to The Trainline?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Trainline. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with The Trainline, including their website / help desk and their Twitter handle. Visit our The Trainline Customer Service page for more information.
The Trainline Customer Service

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