How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this St. Regis Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say, "Representative" at the first menu, next say, "Representative" again.
Here is how our research team describes the way the St. Regis Hotels phone system greets you: Would you like to learn more about the Marriott Bonvoy Express card? Say "yes" or "no."
Below are some clips we've found from St. Regis Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Marriott.
If you are calling to book a new I'm not quite sure what I still didn't hear you clearly.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with St. Regis Hotels
Thursday, January 11, 2024 9:29 PM
The first phone menu
"Thank you for calling Marriott.
If you are calling to book a new I'm not quite sure what I still didn't hear you clearly.
Before I transfer you, if you are currently a married I'm sorry.
I didn't understand.
In order to help you, I need to know who's calling.
Or to enter your phone number, press two.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with St. Regis Hotels
Thursday, January 11, 2024 9:29 PM
What are the hours and when should I call?
St. Regis Hotels operates the call center for this 888-625-5144 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this St. Regis Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like St. Regis Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call St. Regis Hotels is Friday.The most busy day to call is Monday.Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call St. Regis Hotels is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this St. Regis Hotels number, but it is also the day with the shortest hold times.
Conclusion and closing notes
This is St. Regis Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a St. Regis Hotels agent. This phone number is St. Regis Hotels's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-625-5144 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call St. Regis Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, St. Regis Hotels has 1 phone number. It's not always clear what is the best way to talk to St. Regis Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for St. Regis Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like St. Regis Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.