How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this OneCall.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this OneCall.com number should go right to a real human being
In fact, much of this information on this page is superfluous because this OneCall.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
OneCall.com operates the call center for this 800-340-4770 phone number Mon-Fri 6am-8pm, Sat-Sun 7am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OneCall.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OneCall.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call OneCall.com is Sunday.The most busy day to call is Monday, which averages 500% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
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Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call OneCall.com is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that OneCall.com staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Ways to Contact OneCall.com Customer Service
There are of course other ways to contact OneCall.com customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and OneCall.com will reply our your email.
Conclusion and closing notes
This is OneCall.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OneCall.com agent. This phone number is OneCall.com's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-340-4770 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call OneCall.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, OneCall.com has 1 phone number. It's not always clear what is the best way to talk to OneCall.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for OneCall.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OneCall.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.