NBA.com Phone Number

Call NBA.com customer service faster with GetHuman

  • Calls NBA.com's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 1pm
  • Reach a live NBA.com agent: Say "Representative" then say "No" to the survey.
  • What you hear when you call: Hi, I am your digital assistant. If you are calling to place a new order, please say yes; otherwise, say no.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling the NBA Store dot com. Hi. I am your digital assistant. If you are calling to place a new order, please say yes. Otherwise, say no."
Excerpt from a call with NBA.com
Tuesday, January 2, 2024 7:16 PM

NBA.com Customer Phone Number 866-746-7622 - Stats

Phone number to dial866-746-7622
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Average wait4 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter
Quality of communication72%
Quality of help76%
Customer votes270
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

NBA.com's Best Toll-Free/800 Customer Phone Number

This is NBA.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NBA.com agent. This phone number is NBA.com's Best Phone Number because 1,542 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-746-7622 include and other customer service issues. Rather than trying to call NBA.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter. In total, NBA.com has 1 phone number. It's not always clear what is the best way to talk to NBA.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NBA.com - by phone or otherwise

While 866-746-7622 is NBA.com's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @NBASTORESupport for Customer Service. If you think this information is inaccurate or know of other ways to contact NBA.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NBA.com.

What is GetHuman's Relationship to NBA.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NBA.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with NBA.com, including their Twitter handle. Visit our NBA.com Customer Service page for more information.
NBA.com Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!