How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Levi's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Here is how our research team describes the way the Levi's phone system greets you: For an existing order, press 1. For just about anything else, press 2, or stay on the line, and someone will be right with you.
Below are some clips we've found from Levi's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks for calling Levi's.
Or stay on the line for English.
Your call may be monitored or recorded for quality and training purposes.
Calling to track an existing levi dot com order, press one.
Need help placing an order? Press two. Looking for store hours and locations?"
Excerpt from a call with Levi's
Wednesday, January 10, 2024 5:33 PM
The first phone menu
"Hi. Thanks for calling Levi's.
Or stay on the line for English.
Your call may be monitored or recorded for quality and training purposes.
Calling to track an existing Levi dot com order? Press one.
Need help placing an order, press two.
Press three.
Press pound to hear the options again."
Excerpt from a call with Levi's
Tuesday, April 9, 2024 11:04 PM
What are the hours and when should I call?
Levi's operates the call center for this 866-860-8907 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 137 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Levi's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Levi's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Levi's is Sunday.The most busy day to call is Monday, which averages 314% more phone calls by comparison.Again, this is based on a sample of 137 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Levi's is Thursday.
Why call this Levi's number?
Below is a sample of recent calls to Levi's, and their purpose. Are any of these similar to the reason you are trying to call?
Exchange for different size: "I want to exchange for a different size, which should be free of charge."
- From a call lasting 7m 54s , Jan 10, 2024 5:33 PM
More Ways to Contact Levi's Customer Service
There are of course other ways to contact Levi's customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Levi's provides this option.
As a last, sometimes only, resort- Levi's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Levi's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Levi's agent. This phone number is Levi's's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-860-8907 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Levi's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Levi's has 1 phone number. It's not always clear what is the best way to talk to Levi's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Levi's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Levi's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.