Indiana Bureau of Motor Vehicles Customer Service

Phone Number & Contact Information

317-233-6000
Calls Customer Service·Most popular Indiana Bureau of Motor Vehicles number
Q:How do I get a live human at Indiana Bureau of Motor Vehicles?
A:Press 4
Q:Does Indiana Bureau of Motor Vehicles offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Indiana Bureau of Motor Vehicles phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4
Here is how our research team describes the way the Indiana Bureau of Motor Vehicles phone system greets you: Thank you for contacting the Indiana BMV. This call may be recorded for quality purposes. Did you know you are now able to complete several transactions online or at a kiosk, such as renewing or replacing your vehicle's registration or driver's license? You can find all transaction types online at in.gov/bmv. BMV branch hours are changing on October 2nd. Please visit in.gov/bmv to look up hours for specific locations. Remember, you can visit any branch in the state or complete the transaction anytime at a Connect kiosk or on mybmv.com. To find a license branch and check hours, press 1. To check the status of your driver's license, vehicle registration, or license plate, press 2. To pay a registration or reinstatement fee, press 3. For all other inquiries, press 4.

What are the hours and when should I call?

Indiana Bureau of Motor Vehicles operates the call center for this 317-233-6000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 147 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Indiana Bureau of Motor Vehicles phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Indiana Bureau of Motor Vehicles staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Indiana Bureau of Motor Vehicles is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 147 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Indiana Bureau of Motor Vehicles is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Indiana Bureau of Motor Vehicles staffs the call center well on Wednesday.

My Experience Calling 317-233-6000

Aug 14, 2023

Calling the Indiana Bureau of Motor Vehicles is pretty straightforward, but the caller has to be ready to navigate through a bunch of directories with their personal information at hand, otherwise the phone call will take much longer than it should. I called because I wanted to talk about registering a new vehicle while I was waiting to get the permanent license plates from the dealer. My temporary plates were almost expired, but I didn’t have the permanent plates from the dealer yet.

The first thing the automated call message told me was that I could go online to deal with many issues, but I wanted to talk to someone without driving to the BMV so I could get my paperwork straight. In the past, you could call a local branch directly, but now you have to go through a centralized state phone directory. The recording also told me that I could go to the BMV and use the kiosk there to complete some services, which seemed silly because at that point I would just talk to someone. Either way, I ignored the repeated suggestions that I deal with the issue digitally and waited for the recording options. 

Once it finished telling me that, it gave me a number of options, including the option to check the hours of specific branches, learn more about reinstatement fees or check the status of licenses or plates. None of those options fit what I needed, so I pressed option four which was for all other inquiries. This led me to another directory which had a litany of options, none of which matched what I needed, so I had to press "other" again. 

The next thing it wanted was either my driver's license number or my Social Security number. I was busy at the moment and didn't have my license on me, nor did I feel comfortable typing in my Social Security number (I didn't want to say it out loud in public), so I pressed five, which was for people who didn’t have either number handy. I also didn’t see why I should need either number to ask a general question about what to do about my expired plates while waiting on the dealer. The system shouldn't need my identity information to advise me on this situation.

The other option took me to a recording that asked if I would participate in a survey after the call (I said no), and then I had to wait. I had to wait about 10 minutes before a customer rep answered the phone call. She was polite and offered me advice about renewing my temporary tags for another 30 days while I waited to receive the plates from the dealer. All in all, the experience was okay, but I think they should have an option to talk to a customer rep from the beginning.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

More Ways to Contact Indiana Bureau of Motor Vehicles Customer Service

There are of course other ways to contact Indiana Bureau of Motor Vehicles customer service besides the phone. Below we list the best ones, by medium.
Indiana Bureau of Motor Vehicles's website
http://www.ai.org/bmv/ - Customer Service
Online customer service support
As a last, sometimes only, resort- Indiana Bureau of Motor Vehicles customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Indiana Bureau of Motor Vehicles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Indiana Bureau of Motor Vehicles agent. This phone number is Indiana Bureau of Motor Vehicles's best phone number because 882 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 317-233-6000 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Indiana Bureau of Motor Vehicles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Indiana Bureau of Motor Vehicles has 1 phone number. It's not always clear what is the best way to talk to Indiana Bureau of Motor Vehicles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Indiana Bureau of Motor Vehicles. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Indiana Bureau of Motor Vehicles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

More Company Phone Numbers

Dyson's Phone NumberDuke Energy (IN)'s Phone NumberTransUnion's Phone Number
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
  1. Phone Numbers & Contact Info › 
  2. Indiana Bureau of Motor Vehicles