Calling this Hotpoint number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hotpoint phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Hotpoint's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to GE Appliances Repair.
You can avoid hold times by using our website at GE Appliances dot com.
Slash support. You can schedule your appointment make changes, and find other helpful information.
Press one if you would like us to text you a link to the website.
Press two to repeat, or stay on the line to continue.
To ensure quality, all calls are recorded.
By giving us or confirming your phone number, you consent to us calling or texting you.
I'm not finding your customer information based on the number you're calling from.
Please say or using the keypad on your phone, enter a ten digit phone number that is the best contact phone number for your customer record?"
Excerpt from a call with Hotpoint
Wednesday, April 17, 2024 10:42 AM
The first phone menu
"Welcome to GE Appliances Repair.
You can avoid hold times by using our website at GE Appliances dot com slash support.
You can schedule your appointment make changes, and find other helpful information.
Press one if you would like us to text you a link to the website.
Press two to repeat, or stay on the line to continue."
Excerpt from a call with Hotpoint
Tuesday, April 2, 2024 11:20 AM
What are the hours and when should I call?
Hotpoint operates the call center for this 800-432-2737 phone number Mon-Fri 8am-9pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 387 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hotpoint phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hotpoint staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hotpoint is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 387 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Hotpoint is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hotpoint staffs the call center well on Thursday.
Why call this Hotpoint number?
Below is a sample of recent calls to Hotpoint, and their purpose. Are any of these similar to the reason you are trying to call?
Fridge freezer maintenance: "How long have we had fridge freezer here? Four, five years?"
- From a call lasting 11m 30s , Feb 12, 2024 2:01 PM
Conclusion and closing notes
This is Hotpoint's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hotpoint agent. This phone number is Hotpoint's best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-432-2737 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hotpoint first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hotpoint has 2 phone numbers. It's not always clear what is the best way to talk to Hotpoint representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hotpoint. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hotpoint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.