Calling this Finnair number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Finnair phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Finnair number should go right to a real human being
Below are some clips we've found from Finnair's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to Fina customer service.
To make sure you get the best service and to have a record of everything we agreed upon, your call might be recorded.
Welcome to Finer customer service.
To make sure you get the best service and to have a record of everything we agreed upon, your call might be recorded.
For questions about your reservation, prices, or information, please press one.
For FINE Plus, please press two."
Excerpt from a call with Finnair
Thursday, March 14, 2024 6:02 PM
In fact, much of this information on this page is superfluous because this Finnair phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Finnair operates the call center for this 929-474-6049 phone number Mon–Fri 8am–8pm, Sat–Sun 8am–6pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 239 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Finnair phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Finnair staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Finnair is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 239 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Finnair is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Finnair staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Ways to Contact Finnair Customer Service
There are of course other ways to contact Finnair customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Finnair provides this option.
Conclusion and closing notes
This is Finnair's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Finnair agent. This phone number is Finnair's best phone number because 1,434 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 929-474-6049 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Finnair first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Finnair has 2 phone numbers. It's not always clear what is the best way to talk to Finnair representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Finnair. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Finnair. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.