EyeMed Vision Care Phone Number

Call EyeMed Vision Care customer service faster with GetHuman

  • Calls EyeMed Vision Care's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live EyeMed Vision Care agent: Press 1 for english or 2 for spanish, then say "Representative" and she'll direct you to a human within a couple tries

What to expect when you call

Heard when the phone system first answers
"Thank you for calling EyeMed. If you're trying to find a provider in your area, get benefits and eligibility, and information, or receive an ID card, it's all available online. Simply ask our automated system for your member ID, and you will have all that you need to register and get immediate access to everything online. Your call may be monitored or recorded for quality. Please be aware, due to heavy call volume, you can expect long delays to speak to a live agent. For immediate service, please use our interactive voice response system for all your vision needs."
Excerpt from a call with EyeMed Vision Care
Wednesday, January 3, 2024 5:06 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling EyeMed. If you're trying to find a provider in your area, get benefits and eligibility information, or receive an ID card, it's all available online.
Simply ask our automated system for your member ID, and you will have all that you need to register and get immediate access to everything online.
Your call may be monitored or recorded for quality. In a few words, how can I help you?"
Excerpt from a call with EyeMed Vision Care
Thursday, February 29, 2024 6:05 PM
They may ask you to say or enter information
"Thank you for calling EyeMed. If you're trying to find You can say things like benefits or find a provider."
Excerpt from a call with EyeMed Vision Care
Wednesday, January 17, 2024 2:25 PM

EyeMed Vision Care Customer Phone Number 866-723-0513 - Stats

Phone number to dial866-723-0513
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait4 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication82%
Quality of help70%
Customer votes609
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

EyeMed Vision Care's Best Toll-Free/800 Customer Phone Number

This is EyeMed Vision Care's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EyeMed Vision Care agent. This phone number is EyeMed Vision Care's Best Phone Number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-723-0513 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call EyeMed Vision Care first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, EyeMed Vision Care has 1 phone number. It's not always clear what is the best way to talk to EyeMed Vision Care representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EyeMed Vision Care - by phone or otherwise

While 866-723-0513 is EyeMed Vision Care's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact EyeMed Vision Care please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EyeMed Vision Care.

What is GetHuman's Relationship to EyeMed Vision Care?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EyeMed Vision Care. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about EyeMed Vision Care, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out EyeMed Vision Care Customer Service article.
EyeMed Vision Care Customer Service

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