How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ETrailer.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this ETrailer.com number should go right to a real human being
Below are some clips we've found from ETrailer.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling eTrailer.
Calls may be monitored and recorded for quality assurance.
If you know your party's extension, dial it now.
To place an order, press one. For the status of an existing order, press two.
For assistance we're always looking for ways to improve your experience.
We would be grateful if you remain on the line after your call to answer a quick two question survey.
Your estimated hold time is zero second
Thank you for calling e Trailer. This is Payton."
Excerpt from a call with ETrailer.com
Tuesday, January 30, 2024 7:52 PM
The first phone menu
"Thanks for calling eTrailer.
Calls may be monitored and recorded for quality assurance.
If you know your party's extension, dial it now.
To place an order, press one.
For the status of an existing order, press two.
For assistance with an order you've received, press three."
Excerpt from a call with ETrailer.com
Tuesday, January 23, 2024 8:02 PM
In fact, much of this information on this page is superfluous because this ETrailer.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
ETrailer.com operates the call center for this 800-298-8924 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 103 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ETrailer.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ETrailer.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ETrailer.com is Sunday.The most busy day to call is Tuesday, which averages 3200% more phone calls by comparison.Again, this is based on a sample of 103 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call ETrailer.com is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this ETrailer.com number?
Below is a sample of recent calls to ETrailer.com, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with tow bar: "I need help with getting the blue latch to fit into my Roadmaster base plate for my tow bar."
- From a call lasting 7m 58s , Feb 22, 2024 5:07 PM
Missing email for order: "I ordered a part from there, and I didn't get an email."
- From a call lasting 2m 36s , Jan 30, 2024 7:52 PM
RV tow hitch compatibility: "I'm trying to find out if I can buy the female end that goes on the baseplate and have it re welded on, you know, so that it will mate up to the newer setup that I have."
- From a call lasting 3m 20s , Jan 23, 2024 8:02 PM
Conclusion and closing notes
This is ETrailer.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ETrailer.com agent. This phone number is ETrailer.com's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-298-8924 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call ETrailer.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ETrailer.com has 1 phone number. It's not always clear what is the best way to talk to ETrailer.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ETrailer.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ETrailer.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.