How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Doheny.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Doheny.com number should go right to a real human being
Below are some clips we've found from Doheny.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Doheny's. This call may be monitored or recorded for quality and training purposes.
No digit has been selected.
Thank you for calling Doheny's. This call may be monitored or recorded for quality and training purposes.
To place an order, please press one. For customer service and product information, please press two.
For in ground liners, safety covers, and spa covers, please press three.
For above ground and in ground pool kits, please press four.
No digit has been selected.
Thank you for calling Doheny's. This call may be monitored or recorded for quality and training purposes.
To place an order, please press one.
For customer service and product information, please press two.
For in ground liners, safety covers, and spa covers, please press three.
For above ground and in ground pool kits, please press four.
To place an order, please press one.
For customer service and product information, please press two."
Excerpt from a call with Doheny.com
Tuesday, April 9, 2024 12:30 PM
In fact, much of this information on this page is superfluous because this Doheny.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Doheny.com operates the call center for this 800-574-7665 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Doheny.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Doheny.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Doheny.com is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Doheny.com is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Doheny.com number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Doheny.com number?
Below is a sample of recent calls to Doheny.com, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about pool cover size: "I need some information on what size above ground pool covers you have for an oval pool."
- From a call lasting 10m 5s , Feb 27, 2024 6:14 PM
More Ways to Contact Doheny.com Customer Service
There are of course other ways to contact Doheny.com customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Doheny.com provides this option.
Conclusion and closing notes
This is Doheny.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Doheny.com agent. This phone number is Doheny.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-7665 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Doheny.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Doheny.com has 1 phone number. It's not always clear what is the best way to talk to Doheny.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Doheny.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Doheny.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.