How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Dirt Devil phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English.
Here is how our research team describes the way the Dirt Devil phone system greets you: Sales, press 1 or remain on the line for the next available agent.
Below are some clips we've found from Dirt Devil's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Dirt Devil. For product information or support, please visit dirt devil dot com to chat with us.
Please listen carefully as our menu options have recently changed.
If you're calling within Canada, press one.
For the US and all other locations, please press two."
Excerpt from a call with Dirt Devil
Tuesday, January 30, 2024 5:17 PM
The first phone menu
"Thank you for calling Dirt Devil. For product information or support, please visit dirt devil dot com to chat with us.
Please listen carefully as our menu options have If you're calling within Canada, press one.
For the US and all other locations, please press two."
Excerpt from a call with Dirt Devil
Friday, February 9, 2024 6:44 PM
What are the hours and when should I call?
Dirt Devil operates the call center for this 800-321-1134 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dirt Devil phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dirt Devil staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dirt Devil is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Dirt Devil is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dirt Devil staffs the call center well on Friday.
Why call this Dirt Devil number?
Below is a sample of recent calls to Dirt Devil, and their purpose. Are any of these similar to the reason you are trying to call?
Missing part query: "It's missing, like, a black tube that goes into the Yeah."
- From a call lasting 15m 46s , Feb 9, 2024 6:44 PM
More Ways to Contact Dirt Devil Customer Service
There are of course other ways to contact Dirt Devil customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Dirt Devil customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Dirt Devil's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dirt Devil agent. This phone number is Dirt Devil's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1134 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Dirt Devil first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Dirt Devil has 1 phone number. It's not always clear what is the best way to talk to Dirt Devil representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dirt Devil. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dirt Devil. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.