Dept of Child & Families, Access Florida Phone Number

Call Dept of Child & Families, Access Florida customer service faster with GetHuman

  • Calls Dept of Child & Families, Access Florida's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:10am
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live Dept of Child & Families, Access Florida agent: Say "Representative." You must have your social security number to speak with a representative.
  • What you hear when you call: Log into your "My Access Account" to update your info or check application status. Otherwise, enter the social security number of the person you are calling about.

What to expect when you call

Heard when the phone system first answers
"Welcome to the Department of Children and Families Access Florida information line. For English, press one. The department's new my access portal is now live. You can visit it at w w w dot my s l families dot com. Slash access florida. These agents are dedicated exclusively to account creation and account linking in the new my access portal. For any other issue with your My Access account, proceed to the main menu and select the option for online MyAccess account. Please listen carefully to this important message. You should check your MyAccess account to see if your case is intended for an interview. If your MyAccess account indicates an interview is required, please proceed input your information when asked, and you will be routed to an agent for an interview. If you haven't attended for an interview, please monitor your MyAccess account notifications for updates to your application. Have you moved recently or updated your email address? To stay up to date with your Medicaid and other benefit information, the easiest way to make updates is online through the DCF virtual assistant or by signing in to your account at w w w dot my f l families dot com. Welcome to the Department of Children and Families access Florida information line. For English, press one."
Excerpt from a call with Dept of Child & Families, Access Florida
Monday, January 29, 2024 12:59 PM
They may ask you to enter information with the dial pad
"Welcome to the Department of Children and Families Access Florida information line. For English, press one. The department's new MyAccess portal is now live. You can visit it at w w w dot my f l families dot com. Slash access to Florida. These agents are dedicated exclusively to account creation and account linking in the new my access portal. For any other issue with your My Access account, proceed to the main menu and select the option for online MyAccess account. Please listen carefully to this important message.
You should check your MyAccess account to see if your case is intended for an interview.
If your MyAccess account indicates an interview is required, please proceed enter your information when asked, and you will be routed to an agent for an interview."
Excerpt from a call with Dept of Child & Families, Access Florida
Tuesday, January 16, 2024 7:26 PM
They may ask you to say or enter information
"Welcome to the Department of Children and Families access Florida information line. For English, press one. The department's new MyAccess portal is now live. Visit my access dot my f l families dot com to log in.
For any other issues with your MyAccess account, proceed to the main menu and select the option for online MyAccess account.
Say or enter the Social Security number or access number of the person you're calling about."
Excerpt from a call with Dept of Child & Families, Access Florida
Thursday, March 28, 2024 3:35 PM
The first phone menu
"We are currently experiencing difficulties with our automated system. To direct your call correctly, please select from the following menu options.
If you are calling about an interview, press one.
To report a change, press two.
For online My Access account, press three.
For Sun Cap, press four.
For all other inquiries, press five.
To repeat these options, press nine."
Excerpt from a call with Dept of Child & Families, Access Florida
Wednesday, February 21, 2024 4:08 PM

Dept of Child & Families, Access Florida Customer Phone Number 866-762-2237 - Stats

Phone number to dial866-762-2237
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:10am
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication72%
Quality of help76%
Customer votes343
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Dept of Child & Families, Access Florida's Best Toll-Free/800 Customer Phone Number

This is Dept of Child & Families, Access Florida's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dept of Child & Families, Access Florida agent. This phone number is Dept of Child & Families, Access Florida's Best Phone Number because 14,850 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-762-2237 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Dept of Child & Families, Access Florida first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Dept of Child & Families, Access Florida has 1 phone number. It's not always clear what is the best way to talk to Dept of Child & Families, Access Florida representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Dept of Child & Families, Access Florida - by phone or otherwise

While 866-762-2237 is Dept of Child & Families, Access Florida's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.myflfamilies.com/service-programs/access/ for Customer Service. If you think this information is inaccurate or know of other ways to contact Dept of Child & Families, Access Florida please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Dept of Child & Families, Access Florida.

What is GetHuman's Relationship to Dept of Child & Families, Access Florida?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Dept of Child & Families, Access Florida. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Dept of Child & Families, Access Florida, including live chat and their website / help desk. Visit our Dept of Child & Families, Access Florida Customer Service page for more information.
Dept of Child & Families, Access Florida Customer Service

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