Toll-free · Press 2, then Press 0, must enter debit card # or account number before being transferred to a Representative. · Please enter your account number, credit card number, or user ID, followed by the pound key.
Toll-free · Calling this Chase Debit Card number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Chase Debit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2, then press 0.
Here is how our research team describes the way the Chase Debit Card phone system greets you: Please enter your account number, phone number, or user ID followed by the pound key.
Below are some clips we've found from Chase Debit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase.
Please enter your debit card account number, or user ID followed by the pound key."
Excerpt from a call with Chase Debit Card
Thursday, April 4, 2024 3:07 PM
The first phone menu
"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase.
Please enter your debit card account number, or user ID followed by the pound key.
To report your debit card lost, stolen, or damaged, or to report unrecognized charges, press eight.
For other options, press two."
Excerpt from a call with Chase Debit Card
Thursday, April 4, 2024 3:07 PM
What are the hours and when should I call?
Chase Debit Card operates the call center for this 877-682-4273 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 67 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chase Debit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chase Debit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chase Debit Card is Sunday.The most busy day to call is Friday, which averages 133% more phone calls by comparison.Again, this is based on a sample of 67 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Chase Debit Card is Tuesday.
Why call this Chase Debit Card number?
Below is a sample of recent calls to Chase Debit Card, and their purpose. Are any of these similar to the reason you are trying to call?
Activating new card: "I would like to activate my new card, please."
- From a call lasting 6m 15s , Apr 4, 2024 3:07 PM
More Ways to Contact Chase Debit Card Customer Service
There are of course other ways to contact Chase Debit Card customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Chase Debit Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Chase Debit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chase Debit Card agent. This phone number is Chase Debit Card's best phone number because 5,628 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-682-4273 include Fraudulent Charge, PIN Reset, Cancel Account, Dispute a Charge, Account Access and other customer service issues. Rather than trying to call Chase Debit Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chase Debit Card has 3 phone numbers. It's not always clear what is the best way to talk to Chase Debit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Chase Debit Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chase Debit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.