How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this CB2 phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this CB2 number should go right to a real human being
Below are some clips we've found from CB2's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling CB two.
For information about how we collect and use your information, and to submit privacy requests, please see our privacy policy on c d two dot com.
This call will be recorded and may be monitored for quality and training purposes.
If you are calling to place an order or for product information, please press one.
To schedule your in home delivery, please press two."
Excerpt from a call with CB2
Monday, March 25, 2024 11:10 PM
In fact, much of this information on this page is superfluous because this CB2 phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
CB2 operates the call center for this 800-606-6252 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CB2 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CB2 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CB2 is Saturday.The most busy day to call is Monday, which averages 200% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call CB2 is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this CB2 number?
Below is a sample of recent calls to CB2, and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry for desk: "I needed it before now, and now it's not available till early May."
- From a call lasting 9m 45s , Mar 25, 2024 11:10 PM
Conclusion and closing notes
This is CB2's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CB2 agent. This phone number is CB2's best phone number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-606-6252 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call CB2 first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CB2 has 1 phone number. It's not always clear what is the best way to talk to CB2 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CB2. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CB2. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.