How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bank of the West phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Bank of the West's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to BMO.
Please enter your Social Security number, tax ID, or account number followed by the pound key."
Excerpt from a call with Bank of the West
Thursday, April 4, 2024 9:16 PM
What are the hours and when should I call?
Bank of the West operates the call center for this 800-488-2265 phone number Mon-Fri 4am-10pm, Sat-Sun 5am-10pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of the West phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of the West staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of the West is Sunday.The most busy day to call is Wednesday, which averages 900% more phone calls by comparison.Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Bank of the West is Tuesday.
Why call this Bank of the West number?
Below is a sample of recent calls to Bank of the West, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about tax statement: "I'm calling because we paid off our RV in June but I didn't receive a tax statement."
- From a call lasting 10m 27s , Feb 12, 2024 7:38 PM
More Ways to Contact Bank of the West Customer Service
There are of course other ways to contact Bank of the West customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Bank of the West customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bank of the West's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bank of the West agent. This phone number is Bank of the West's best phone number because 1,818 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-488-2265 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Bank of the West first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bank of the West has 1 phone number. It's not always clear what is the best way to talk to Bank of the West representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bank of the West. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bank of the West. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.