Baidu.com Phone Number

Call Baidu.com customer service faster with GetHuman

+86 10 5992 7396
Customer service
  • Calls Baidu.com's Customer Service department
  • The average hold time is 4m
  • The current wait is approximately 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:30pm
  • Popular issues for this call center: Setup service, Service problem, Cancel service, Change plan, and Overcharge/Strange charge.
  • Reach a live Baidu.com agent: Calling the Baidu.com number above should go right to a real human being

Baidu.com Customer Phone Number +86 10 5992 7396 - Stats

Phone number to dial+86 10 5992 7396
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Average wait4 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication79%
Quality of help90%
Customer votes766
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Baidu.com's Best Toll-Free/800 Customer Phone Number

This is Baidu.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Baidu.com agent. This phone number is Baidu.com's Best Phone Number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +86 10 5992 7396 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Baidu.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Baidu.com has 1 phone number. It's not always clear what is the best way to talk to Baidu.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Baidu.com - by phone or otherwise

While +86 10 5992 7396 is Baidu.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Baidu.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Baidu.com.

What is GetHuman's Relationship to Baidu.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Baidu.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Baidu.com, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Baidu.com Customer Service article.
Baidu.com Customer Service

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