Calling this Avianca Airlines number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Avianca Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 for English, then remain on the line for a representative.
Here is how our research team describes the way the Avianca Airlines phone system greets you: For English, press 2. If you are a Life Flight member, enter your frequent flyer number followed by the pound key. If not, please hold.
Below are some clips we've found from Avianca Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Hola. Hello?
Thanks for calling, Avianca.
For English, press two.
Thank you for calling Avianca, the number one global airline in punctuality.
We are convinced that this sky belongs to all of us.
That's why we work to be the airline you need today.
By staying online, you consent to the recording of your call and to the processing of your data.
You can access all our services and our privacy policy at avianca dot com.
If you are a LifeMiles member, enter your frequent flyer number followed by the pound key."
Excerpt from a call with Avianca Airlines
Saturday, March 30, 2024 11:54 PM
What are the hours and when should I call?
Avianca Airlines operates the call center for this 800-722-8222 phone number 24 hours, 7 days.The short answer is that you should call on a Sunday.This observation and the following section are based on analysis of a sample set of 1,523 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Avianca Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Avianca Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Avianca Airlines is Sunday.The most busy day to call is Friday, which averages 76% more phone calls by comparison.Again, this is based on a sample of 1,523 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Sunday.The longest wait in the queue on average occurs on Tuesday, which is 3133% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Shortest
Mon
Tue
Longest
Wed
Thu
Fri
Sat
The best time to call
In summation, the best day to call Avianca Airlines is Sunday.In this case, it's a no-brainer. Sunday is not only the least busy day for calling this Avianca Airlines number, but it is also the day with the shortest hold times.
Why call this Avianca Airlines number?
Below is a sample of recent calls to Avianca Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with booking: "Is booking reference number."
- From a call lasting 12m 14s , Apr 15, 2024 6:55 AM
No specific request: ""
- From a call lasting 51s , Apr 11, 2024 8:21 PM
Seeking account assistance: "I cannot seem to get into my account right now."
- From a call lasting 62m 4s , Apr 10, 2024 5:44 PM
No specific purpose: "Hi."
- From a call lasting 2m 30s , Apr 2, 2024 5:19 PM
Flight reservation assistance: "I need porta ready for Cinco to Michigan."
- From a call lasting 6m 13s , Mar 31, 2024 6:12 PM
Add carry-on luggage: "I'm trying to add a carry-on luggage to Myra's ticket, but online it's not letting me process, it told me to submit a ticket."
- From a call lasting 12m 49s , Mar 31, 2024 2:00 AM
No clear purpose: "Okay."
- From a call lasting 3m 17s , Mar 28, 2024 5:10 AM
No information provided: ""
- From a call lasting 52s , Mar 26, 2024 6:57 PM
Luggage pricing inquiry: "I was trying to see how much it will be to carry a carry on or the luggage, the twenty-three kilos luggage?"
- From a call lasting 27m 54s , Mar 24, 2024 8:37 PM
Assistance with online check-in: "I just wanted to check him in, but I have not been able to on your website."
- From a call lasting 28m 25s , Mar 22, 2024 2:43 PM
Conclusion and closing notes
This is Avianca Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Avianca Airlines agent. This phone number is Avianca Airlines's best phone number because 11,754 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-722-8222 include Refund, Cancel flight, Insurance, Lost baggage, Change flight and other customer service issues. Rather than trying to call Avianca Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Avianca Airlines has 2 phone numbers. It's not always clear what is the best way to talk to Avianca Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Avianca Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Avianca Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.