Arkansas Department of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Information

501-682-4692
Calls Customer Service·Most popular Arkansas Department of Motor Vehicles (DMV/RMV) number
Q:How do I get a live human at Arkansas Department of Motor Vehicles (DMV/RMV)?
A:Calling this Arkansas Department of Motor Vehicles (DMV/RMV) number should go right to a real human being
Q:Does Arkansas Department of Motor Vehicles (DMV/RMV) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Arkansas Department of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Arkansas Department of Motor Vehicles (DMV/RMV) number should go right to a real human being
Here is how our research team describes the way the Arkansas Department of Motor Vehicles (DMV/RMV) phone system greets you: Please hold for the next available representative.
In fact, much of this information on this page is superfluous because this Arkansas Department of Motor Vehicles (DMV/RMV) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Arkansas Department of Motor Vehicles (DMV/RMV) operates the call center for this 501-682-4692 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 36 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arkansas Department of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arkansas Department of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Arkansas Department of Motor Vehicles (DMV/RMV) is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 36 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Arkansas Department of Motor Vehicles (DMV/RMV) is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arkansas Department of Motor Vehicles (DMV/RMV) staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

My Experience Calling 501-682-4692

Aug 21, 2023

Calling the Arkansas Department of Motor Vehicles can be a bit of a lengthy experience, but getting assistance is fairly quick. When you call this number, you're only calling for questions about titles, registration, insurance and other vehicle-related concerns. 

When you dial, you'll discover that the Arkansas DMV does not give any options in its menu to streamline the call. You're simply taken through the welcome message and given to the first available agent, regardless of your question. That can be helpful in that it ensures every representative has knowledge on a little of everything, but it can also mean that customers have to wait a fairly lengthy time with everyone thrown into one pool.

I waited about 10 minutes for a representative to answer my call, which was about average for this kind of call. During my wait, I was interrupted several times to suggest that I head onto the Arkansas DMV and try to resolve my question that way. It does seem that the state wants to push people over to the web as much as possible, but it does maintain its answering service for those who either cannot or don't want to use the internet for assistance.

When I got connected, I told the representative that I'd just purchased a vehicle and needed to get it registered in Arkansas. She asked me if I had a bill of sale and the vehicle title, and I confirmed I had both through a private sale. She said I would simply need to bring those and my Arkansas license to my local county office and I would have no trouble getting my vehicle registered.

I then asked what kind of fees I could expect for registering my vehicle, and she asked me how much I had paid for the car. I told her I'd bought it for $2,500, and she said that at that price, I wouldn't have to pay sales tax on it, and I would only pay the base registration fees. I was on the phone with her for about 2 minutes yet got all of my questions answered.

Overall, while I would rather have a shorter wait time with a more streamlined call center, I understand it's often not necessary in this state. I had no issues getting assistance once I got connected and was in and out pretty quickly. The representative clearly knew what she was doing and was able to quickly navigate me through any concerns I had. If I were to need assistance from the Arkansas DMV with a genuine problem, I'd feel totally comfortable calling this number for help.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

More Ways to Contact Arkansas Department of Motor Vehicles (DMV/RMV) Customer Service

There are of course other ways to contact Arkansas Department of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Arkansas Department of Motor Vehicles (DMV/RMV)'s website
As a last, sometimes only, resort- Arkansas Department of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Arkansas Department of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arkansas Department of Motor Vehicles (DMV/RMV) agent. This phone number is Arkansas Department of Motor Vehicles (DMV/RMV)'s best phone number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 501-682-4692 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Arkansas Department of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Arkansas Department of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Arkansas Department of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Arkansas Department of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arkansas Department of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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