How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Arizona Department of Economic Security phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 6, then 4.
Below are some clips we've found from Arizona Department of Economic Security's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome. You have reached the customer support center for HEA plus.
Access and the Department of Economic Security Family Assistance Administration.
EBT benefit theft is on the rise. To keep your benefits safe, here are a few simple tips.
Never give your card to anyone else.
Never give your PIN to anyone else.
When you are not using your card, you can freeze it at w w w dot e b t edge dot com or to the EBT Edge app.
We recommend you turn off and block out of state and Internet transactions using the EBT Edge app when you don't need them.
To continue in English, press one.
If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, press one."
Excerpt from a call with Arizona Department of Economic Security
Tuesday, January 2, 2024 7:44 PM
They may need the phone number on your account
"If this is correct, please enter your phone number starting with the area code."
Excerpt from a call with Arizona Department of Economic Security
Monday, March 18, 2024 9:38 PM
They may ask you to enter information with the dial pad
"Welcome. You have reached the customer support center for ATA plus access and the Department of Economic Security Family Assistance Administration.
To continue in English, press one.
If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, Press one if you are a government please enter your date of birth by using month, day,"
Excerpt from a call with Arizona Department of Economic Security
Tuesday, April 2, 2024 7:23 PM
The first phone menu
"Welcome. You have reached the customer support center for ATA plus.
Access and the Department of Economic Security, Family Assistance,
For any other language, press three.
Please select an option To continue in English, press one."
Excerpt from a call with Arizona Department of Economic Security
Thursday, March 14, 2024 7:04 PM
After you press 1
"EBT benefit theft is on the rise. To keep your benefits safe,
here are a few simple tips.
Never give your card to anyone else.
Never give your PIN to anyone else.
When you are not using your card, you can freeze it at w w w dot e b t edge dot com or to the EBT Edge app.
We recommend you turn off and block out of state and Internet transactions using the EBT Edge app when you don't need them.
To report fraud, press five.
To repeat these options, press eight.
If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, press one.
If you are a government agency, outside of Arizona, press two."
Excerpt from a call with Arizona Department of Economic Security
Tuesday, February 13, 2024 5:08 PM
What are the hours and when should I call?
Arizona Department of Economic Security operates the call center for this 855-432-7587 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 200 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arizona Department of Economic Security phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arizona Department of Economic Security staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Arizona Department of Economic Security is Wednesday.The most busy day to call is Tuesday, which averages 75% more phone calls by comparison.Again, this is based on a sample of 200 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Arizona Department of Economic Security is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arizona Department of Economic Security staffs the call center well on Wednesday.
Why call this Arizona Department of Economic Security number?
Below is a sample of recent calls to Arizona Department of Economic Security, and their purpose. Are any of these similar to the reason you are trying to call?
Updating contact information: "I currently I'm homeless. So I do stay on the street."
- From a call lasting 93m 1s , Mar 18, 2024 9:38 PM
Updating account information: "Providing updated contact and address details for account."
- From a call lasting 54m 2s , Mar 12, 2024 3:36 PM
Questions about payment changes: "I was just wondering what the heck happened, it went from, like, two fourteen to twenty eight dollars."
- From a call lasting 54m 37s , Mar 11, 2024 11:32 PM
More Ways to Contact Arizona Department of Economic Security Customer Service
There are of course other ways to contact Arizona Department of Economic Security customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Arizona Department of Economic Security customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Arizona Department of Economic Security's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arizona Department of Economic Security agent. This phone number is Arizona Department of Economic Security's best phone number because 2,760 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-432-7587 include SNAP benefits, Speak to an agent, Apply for assistance and other customer service issues. Rather than trying to call Arizona Department of Economic Security first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Arizona Department of Economic Security has 3 phone numbers. It's not always clear what is the best way to talk to Arizona Department of Economic Security representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Arizona Department of Economic Security. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arizona Department of Economic Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.