XFINITY Mobile Customer Service

Contact XFINITY Mobile & solve common issues

Use XFINITY Mobile's Phone Number

XFINITY Mobile's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about XFINITY Mobile. Below you will also find the phone and non-phone-based contact information we've gathered.

XFINITY Mobile: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for XFINITY Mobile.
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Click below to show 14 more questions, answers, and complete guides to common XFINITY Mobile customer support problems.

Contacting XFINITY Mobile customer support

Below you can compare and contrast the 2 ways to contact XFINITY Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving XFINITY Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact XFINITY Mobile across the following channels: Phone, Chat.

Phone number / contactWaitVotes
888-936-4968
Customer Service
2 mins36
Live Chat at xfinity.com
Customer Service
3 mins31

Recent reasons customers contacted XFINITY Mobile:

I'm trying to extend my monthly payment date till when I get paid.
Why I cannot make calls! Many times I receive a message NOT REGISTERED ON A NETWORK! CA...
I have been teying to edit*update my new credit card to pay the bill bit I cannot get t...
Need temporary internet at a second address
Need to add a cruise ship. Plan to my mobile plan. I cannot get a human voice to answer...
I got this text about "to avoid a downgrade of your xfinity mobile service, make a paym...
Hi I got a Xfinity mobile phone to my friend he called you guys * days ago and you guys...
I need to talk to someone so they can help me with my wifi ive tried to talk to a perso...
My name is Kimberly Rochette ***-***-**** my account is suspended right now and right n...
I have a iPhone ** and I assume that my mom took me off of her stuff but still paid my...
My phone apparently got turned off and I have until the ninth and I paid my bill
I ordered a mobile device through Xfinity Mobile back in February. While on that call I...
Xfinity Carrier unlock requested for two(*) phones.*Tickets opened for each phone* ECM...

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Does GetHuman work with XFINITY Mobile?

GetHuman does not work with XFINITY Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to XFINITY Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check XFINITY Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting XFINITY Mobile at a Glance

XFINITY Mobile has 1 chat option
XFINITY Mobile has no customer email
XFINITY Mobile has no help forum
XFINITY Mobile has no twitter handle
XFINITY Mobile has no facebook page
Contact information overview

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Solutions to common issues

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