UMR Customer Service

Contact UMR & solve common issues

Use UMR's Phone Number

UMR's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about UMR. Below you will also find the phone and non-phone-based contact information we've gathered.

UMR: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for UMR.
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Click below to show 1 more questions, answers, and complete guides to common UMR customer support problems.

Contacting UMR customer support

Below you can compare and contrast the 2 ways to contact UMR by looking at which ones are the fastest and which ones other customers recommend the most for solving UMR customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UMR across the following channels: Phone.

Phone number / contactWaitVotes
800-826-9781
Customer Service
54 mins262
866-922-8266
Technical Support
3 mins252

Recent reasons customers contacted UMR:

I had vision check for my daughter December ** how ever what to consider to take second...
Morning!*I have a claim for a Patient that is not paying for her BH visits.*Could someo...
I never recieved have an ID card to set up an account and i need one sent to me
Hello! My daughter may need a helmet for her flat head. Is this covered by insurance?
Needing to change address on my account. How do I change my address that is listed on...
I am trying to log in and it’s not letting me. I received the email and fixed the issu...
I am a mental health provider. A Texas client of mine has Superior Star Medicaid, and...
I would like to know how to submit for HRA reimbursement? My HRA debit card was decline...
I am a provider and I have been trying for an hour to check benefits for a patient of o...
I cannot get your app, mobile or full website to work. I just need questions answered a...
I am from a provider's office. we have had MULTIPLE issue's with PT*OT*SP Authorizatio...
HOW CAN OUR OFFICE RECEIVE A FEE SCHEDULE
A customer of yours, Kevin Oscarson, of Jensen Beach, FL, did not give us the UMR Healt...
Trying to reach UMR representative about a claim issue. I am a provider for UMR. I hav...
I need my letter of termination from my former employee to be able to enroll into my hu...

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Does GetHuman work with UMR?

GetHuman does not work with UMR's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UMR at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UMR's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UMR at a Glance

UMR has no chat option
UMR has no customer email
UMR has no help forum
UMR has no twitter handle
UMR has no facebook page
Contact information overview

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