Thames Water Customer Service

Contact Thames Water & solve common issues

Use Thames Water's Phone Number

Thames Water's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Thames Water. Below you will also find the phone and non-phone-based contact information we've gathered.

Thames Water: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Thames Water.
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Click below to show 1 more questions, answers, and complete guides to common Thames Water customer support problems.

Contacting Thames Water customer support

Below you can compare and contrast the 6 ways to contact Thames Water by looking at which ones are the fastest and which ones other customers recommend the most for solving Thames Water customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Thames Water across the following channels: Phone, Web.

Phone number / contactWaitVotes
01793 366011
Customer Service
3 mins21
0845 9200 805
Customer Service
7 mins95
0845 9200 888
Customer Service
2 mins15
0800 980 8800
Customer Service
2 mins53
0800 714614
Customer Service
2 mins43
Online Help at thameswater.co.uk
Customer Service
< 2 hrs113

Recent reasons customers contacted Thames Water:

Moved into my flat on the *th of November **** and have still not received my bill *Ple...
Michelle Hearmon ** brunstock beck ladygrove Didcot ox***yg. Had a letter saying I owe...
i am about to get a meter and have a credit owing which i would like to receive . I und...
Dear Thames Water,**I would like my account to correctly reflect the current status...
I live in France Therefore your **** number isn't working *The Inland Revenue are makin...
I have had a chat with a team member. My property is vacant & I have provided a meter r...
I want to email Thames Water to tell them one tenant recently moved out and another mov...
I have moved to this new address in October ****.*I made Thames Water aware of this cha...
I moved in to a flat a few months ago and I am yet to see any bill.
Hi can the Watersure application form be emailed via the smartphone or does it have t...
i want login in my online account and nothing happened

Help me with my issue

Does GetHuman work with Thames Water?

GetHuman does not work with Thames Water's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Thames Water at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Thames Water's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Thames Water at a Glance

Thames Water has no chat option
Thames Water has no customer email
Thames Water has 1 help forum
Thames Water has no twitter handle
Thames Water has no facebook page
Contact information overview

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