Our robot waited on hold with TaxAct for GetHuman2106655.

Saving an hr of hold time on Feb 3rd

This call-back attempt with TaxAct has now ended
Estimated time saved: an hr
Don't just wait! Plenty to do next time you're waiting for TaxAct in order to speed things up or improve odds of success:
Share. Spread the word to friends and loved ones who don't like waiting on hold!
Learn from other customers. GetHuman2106655 used the GetHuman Phone to help resolve an issue. Click below for detail on that issue and learn how other customers handled similar situations effectively:
I never went through filing my taxes on taxact and I paid $** and I want it b... (and similar issues)
Includes similar issues: "I filed taxes for **** and **** using TaxAct. I am...", "I filed my taxes with taxact and put in my credit...", "The taxact website says I can’t file state"... and more

Progress Toward Getting GetHuman2106655 a Rep

Our robot worked hard to get GetHuman2106655 a rep. Here's how far we got:
Dialed TaxAct's phone number.
Waded through TaxAct's phone maze to the right customer service department.
Waited on hold, enduring bad hold music and advertisements.
Got a rep on the line and called to put GetHuman2106655 in touch.
Connected GetHuman2106655 to a rep and is now resting up again for the next time help is needed.

How this service works

This is our most popular question, and it deserves a complete answer. GetHuman has been building free tools for consumers since 2004 to help combat the frustrations of customer service. Large brands like TaxAct don't always staff their call centers with enough people to answer your call promptly. Technology has made it easy for companies to handle the support needs of more customers by putting them in long hold lines, but is that really fair to the customer?
As one of our many free tools available to all customers, we built this service: a robot that waits on hold so that you don't have to. Some companies occassionally try out a "call-back" service as part of their customer phone operation, but it's very inconsistent. Our robot actually dials TaxAct's phone number, presses the numbers to navigate the ever-changing phone menu, and then sits and waits on hold for you. When an agent picks up, it calls you back and connects you.
Doing this is pretty expensive for GetHuman. We actually make all those phone calls with real phone numbers and accounts. And millions of customers use GetHuman every month. This service is our largest cost center every month, and the only way we're able to afford it is by showing ads on the website. So if you've ever wondered why we show ads, it's so we can provide this service free to you. We don't think you should have to pay to avoid the hold music and the waiting.
If you like this idea, please consider sharing with friends, family, co-workers, and whoever you think would prefer not to spend hours waiting on hold for companies like TaxAct and nearly every other large U.S. brand. Spreading the word will help support our efforts to build free tools for customers like you instead of companies that are trying to ignore them.
Need to contact TaxAct again? Click below to have our robot wait on hold for you (all over again).
Start a new call-back

TaxAct Call-back

Made with the GetHuman Phone™
Requested 5 mons ago by GetHuman2106655
Complete

Timeline

GetHuman2106655 used the GetHuman Phone to request a call from TaxAct
Sunday, Feb 3rd, 2019 @ 08:55pm
TaxAct hung up on the robot before it could connect GetHuman2106655
Sunday, Feb 3rd, 2019 @ 09:55pm

Help friends save time

The GetHuman Phone™ can save loads of time the next time anybody you know has to call TaxAct. No more hold music and faster than dialing yourself.