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Northeast Utilities Customer Service

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What are the rates for residential customers? The rates for residential customers at Northeast Utilities vary depending on several factors such as location, usage, and time of year.... Read more

Can I set up automatic bill payments? Yes, you can easily set up automatic bill payments with Northeast Utilities. By enrolling in their AutoPay program, you can conveniently... Read more

What should I do if I smell gas? If you smell gas, it's important to act quickly and safely. Leave the area immediately and avoid using any electrical devices, including... Read more

What services does Northeast Utilities offer? Northeast Utilities offers a comprehensive range of services to meet the diverse needs of its customers. Primarily, it provides reliable... Read more

What is the average response time for customer service inquiries? The average response time for customer service inquiries at Northeast Utilities is 24 to 48 hours. Our team is committed to addressing... Read more

How do I report a power outage? To report a power outage, you can contact our Customer Service team through multiple avenues. These include by phone, online through... Read more

How can I pay my bill? You can pay your bill through various convenient methods including online payments, automatic bank deductions, phone payments, in-person... Read more

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Does GetHuman work with Northeast Utilities?

GetHuman does not work with Northeast Utilities's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Northeast Utilities at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Northeast Utilities's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!