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Ice.com Customer Service

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Ice.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ice.com.

How do I apply a promo code? To apply a promo code on Ice.com, simply proceed to the checkout page and locate the designated field for entering promo codes. Enter... Read more

Do you offer gift wrapping? Yes, we offer gift wrapping services for purchases made on our website. You can easily add gift wrapping to your order during the checkout... Read more

What is your warranty policy? At Ice.com, we take pride in the quality and longevity of our products. To guarantee your satisfaction, we offer a generous warranty... Read more

How do I track my order? To track your order, simply log into your Ice.com account and navigate to the "Order Status" section. There, you will be able to view... Read more

What is your return policy? Our return policy at Ice.com is simple and customer-friendly. We offer a 30-day hassle-free return period, starting from the date of... Read more

How long does shipping take? At Ice.com, we strive to deliver your order as swiftly as possible. Our shipping times typically range between 3 to 7 business days,... Read more

Do you offer international shipping? Yes, we offer international shipping. At Ice.com, we believe that everyone should have access to our high-quality jewelry and accessories,... Read more

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Does GetHuman work with Ice.com?

GetHuman does not work with Ice.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ice.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ice.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!