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Freddie Mac Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Freddie Mac.

Who owns Freddie Mac? Freddie Mac is not owned by any individual or private entity. It is a government-sponsored enterprise (GSE) that was established by... Read more

What is the Home Affordable Refinance Program (HARP)? The Home Affordable Refinance Program (HARP) is a government initiative introduced by Freddie Mac. It allows homeowners with mortgages... Read more

What is the role of Freddie Mac in the housing market? Freddie Mac plays a crucial role in the housing market as a government-sponsored enterprise. It operates in the secondary mortgage... Read more

What products and services does Freddie Mac offer? Freddie Mac offers a range of products and services to support the secondary mortgage market and promote affordable homeownership.... Read more

What is Freddie Mac? Freddie Mac, which stands for Federal Home Loan Mortgage Corporation, is a government-sponsored enterprise (GSE) created to support... Read more

How does Freddie Mac work? Freddie Mac, also known as the Federal Home Loan Mortgage Corporation, plays a vital role in the US housing finance system. As a government-sponsored... Read more

What are the eligibility requirements for a Freddie Mac loan modification? To be eligible for a loan modification through Freddie Mac, certain criteria need to be met. Firstly, the mortgage must be owned or... Read more

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Does GetHuman work with Freddie Mac?

GetHuman does not work with Freddie Mac's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Freddie Mac at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Freddie Mac's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!