Verizon Wireless Live Chat

How to chat with Verizon Wireless by GetHuman

Live Chat with Verizon Wireless Agents
https://www.verizonwireless.com/support/contact-us/#Chat
Select your service, choose your question, then chat.
Current Wait: 28 mins (avg 21)
Hours: Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Why did you want to chat with Verizon Wireless?
Chat topic: Cancel or Change AccountChat topic: Technical and Service SupportChat topic: Phone ProblemsChat topic: Billing IssueChat topic: Manager your Verizon ServicesWant to chat for a different reason

Verizon Wireless Live Support Statistics

Live chat starting point
https://www.verizonwireless.com/support/contact-us/#Chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Best time to chat
2pm
Average wait
21
Current wait
28
Rank (overall)
4
Alternate methods
phone or chat or web or facebook or twitter
Quality of communication
40%
Quality of help
34%
Customer votes
24,529
Information last updated
Tue Oct 16 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-922-0204

Chatting with Verizon Wireless Customer Service

Live chat with Verizon Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon Wireless because 179,604 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.verizonwireless.com/support/contact-us/#Chat are used to handling Cancel or Change Account, Technical and Service Support, Phone Problems, Billing Issue, Manager your Verizon Services and other customer service issues. When you chat with Verizon Wireless agents, they are most likely chatting with you from their call center located in New York or New Jersey or Georgia or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST. It's hard to tell if companies like Verizon Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon Wireless

While Verizon Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for Verizon Wireless is their 800-922-0204 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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