Classmates.com Customer FAQ

Refund requests must be made according to Classmates.com’s policy. Typically, we recommend reviewing the terms and conditions related to subscriptions for information about refunds. There is a link to the most up-to-date contact information right here on this page, where you can reach out for assistance with your refund request.

To cancel an order for a yearbook, you typically can manage this directly through your account on Classmates.com. Navigate to your order history or the specific order and look for a cancellation option. If the order has already been processed, it may not be possible to cancel it online. For further assistance with this issue, you can find the most up-to-date contact information right here on this page.

Classmates.com accepts old yearbooks to help build their digital archives. You can donate by filling out the donation form available on their website. Once you complete the form, they will provide instructions on how to send your yearbooks.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To cancel your Classmates.com membership, log into your account and hover your mouse over the 'Account' option located at the top right corner of the homepage. From the dropdown list, select 'Account'. On the next page, under the 'Membership Information' section, you'll see your current membership type. Click on 'Cancel Membership' link. You'll see a list of what you'll miss if you cancel. If you still want to proceed, select 'Proceed with Cancellation'. Follow the prompts to finalize the cancellation. Note that you must cancel at least 48 hours prior to your renewal date in order to avoid next billing.