The GetHuman Team



paul.jpg Paul English
Founder
Paul is a Boston-based consumer advocate and entrepreneur. Paul created the GetHuman project out of his own frustrations with customer service. After creating GetHuman.com, Paul became the CTO of Kayak.com, and sadly his duties make it too difficult to continue working on GetHuman.com as of 2007. But the team still tries to carry on his original vision.
christian.jpg Christian Allen
Chief Technology Officer
In 2009, Christian took over GetHuman.com and founded the site that GetHuman is today. In addition to overseeing the technology and design of the website and mobile apps, Christian also is responsible for recruiting, marketing strategy, advertising/sales, product planning, and currently acts as the CEO of GetHuman.
adam.jpg Adam Goldkamp
Chief Operating Officer
Adam manages the day-to-day operations of GetHuman.com, with a primary focus on curating the millions of company-specific customer service data points. In addition, Adam manages internal finance, public relations, the GetHuman News Blog, and co-manages recruiting.
ashley.png Ashley Szalno
Strategic Partnerships
Ashley manages some of GetHuman's largest business relationships, and oversees operations pertaining to some of GetHuman's strategic partnerships. Ashley is also a fanatic user of phones and call-routing technology, and is somewhat of a home-taught expert on IVR systems.
tom.jpg Tom Broom
International Operations
Tom manages GetHuman's presence outside of the United States, with a focus on European markets. Tom is also responsible for GetHuman's internationalization/localization initiative, launching in early 2012.
Volunteers There are many part-time contributors who help make GetHuman.com a possibility. The list of people to thank for their countless hours of time is simply too long to include. Many thanks to all of you.
YOU GetHuman.com would not exist if it weren't for the constant encouragement we get from our readers. Every day, we receive thank you notes, feedback, and new suggestions for our site. It is you that makes GetHuman possible. Please keep letting us know what we can do to better serve you.

Did You Know

Some companies are on Twitter™

Some companies now try to serve their customers' needs through Twitter™.

We are watching closely to try to keep you up to date on which companies do, and how you can reach them this way for faster service.
Did You Know

My Companies: Your own GetHuman page

No account needed. Takes only seconds. No need to search again and again for that phone number or customer service trick.

Go to My Companies. Quickly build a list of the companies you do business with, and we'll make that list your very own GetHuman page.
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