gethuman consulting

A note from Paul English, November 2006: From its inception, the gethuman movement has been an all-volunteer effort to improve the lamentable state of present day telephone customer service. I established and maintain the gethuman website as a free service to consumers. Like the many volunteers who have assisted in the movement, my work with gethuman has been completely uncompensated and I have not sought to profit by my involvement in any way. We have attempted to be a voice of the consumer that is entirely independent of the suppliers of telephone self-service. The gethuman movement has recently introduced the gethuman standard. Our recent testing for compliance indicated that very, very, few of the organizations that are listed in the gethuman database are in compliance with the gethuman standard. To assist enterprises in achieving gethuman compliance certification, I would like to recommend the services of two particular volunteers. As advisors and major contributors in defining the gethuman standard, Walt Tetschner and Walter Rolandi are uniquely qualified to assist companies seeking to become gethuman compliant. They offer a valuable and inexpensive gethuman evaluation service for a modest, expense-covering fee. For more information, please contact them directly through their websites www.asrnews.com and www.wrolandi.com.

The gethuman™ website is Copyright 2005-2008 by Paul M. English; Updated Wed 20-Dec-2006 8:28 AM