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From its inception, the GetHuman movement has been an all-volunteer effort to improve the lamentable state of present day telephone customer service. The site was established and is maintained as a free service to consumers.

This work has never been for the goal of profit. We have attempted to be a voice of the consumer that is entirely independent of the suppliers of telephone self-service.

The GetHuman movement in the past introduced the GetHuman standard. Our recent testing for compliance indicated that very, very, few of the organizations that are listed in the customer service database are in compliance with the GetHuman standard.

To assist enterprises in achieving GetHuman compliance certification, I would like to recommend the services of two particular volunteers. As advisors and major contributors in defining the GetHuman standard, Walt Tetschner and Walter Rolandi are uniquely qualified to assist companies seeking to become GetHuman compliant. They offer a valuable and inexpensive GetHuman evaluation service for a modest, expense-covering fee. For more information, please contact them directly through their websites www.asrnews.com and www.wrolandi.com.

Contact us for more information about consulting and improving your IVR systems as an alternative.

Did You Know

My Companies: Your own GetHuman page

No account needed. Takes only seconds. No need to search again and again for that phone number or customer service trick.

Go to My Companies. Quickly build a list of the companies you do business with, and we'll make that list your very own GetHuman page.

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Did You Know

GetHuman works on your mobile phone

No special phone necessary. Any Internet-enabled phone can use GetHuman.com.

When you visit on your cell phone, you'll find a version of the site that is fitted to a smaller screen. After all, you usually use your phone to call companies after visiting GetHuman.

Learn more

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