VTech Phone Number

Call VTech customer service faster with GetHuman

  • Calls VTech's Technical Support department
  • The average hold time is 3m
  • Hours are Mon-Fri 6am-6pm PST
  • The best time to call is 9am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live VTech agent: Enter model number 6309, then press 1 then 8.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling VTech. At any time during this call, you can press nine to repeat the current options and zero to return to the main menu. For technical support, press one."
Excerpt from a call with VTech
Wednesday, March 13, 2024 5:06 PM
The first phone menu
"To repeat this menu, press nine.
Thank you for calling VTech. At any time during this call, you can press nine to repeat the current options.
And zero to return to the main menu. For technical support, press one.
To place a new order, press two.
For inquiries on an existing order, press three.
To check the status of a warranty replacement, press four."
Excerpt from a call with VTech
Tuesday, February 13, 2024 4:50 PM

VTech Customer Phone Number 800-595-9511 - Stats

Phone number to dial800-595-9511
Call-back availableNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hoursMon-Fri 6am-6pm PST
Best time to dial9am
Average wait3 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web
Quality of communication74%
Quality of help94%
Customer votes432
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

VTech's Best Toll-Free/800 Customer Phone Number

This is VTech's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VTech agent. This phone number is VTech's Best Phone Number because 4,320 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-595-9511 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call VTech first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, VTech has 1 phone number. It's not always clear what is the best way to talk to VTech representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting VTech - by phone or otherwise

While 800-595-9511 is VTech's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via inquirevt@vtechphones.com for Customer Service. If you think this information is inaccurate or know of other ways to contact VTech please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for VTech.

What is GetHuman's Relationship to VTech?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like VTech. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with VTech, including email and their website / help desk. Visit our VTech Customer Service page for more information.
VTech Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!