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In the meantime, here are recent comments from other customers who called 800-966-6546:
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Chuck A
   Solved my Problem totally! Off the phone in under 4 minutes!
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   Processed my exchange and issued return labels for the damaged products to be picked up and b...
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   I called this number, and was told there was higher than normal call volumes, which I can und...
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   I never got straight answers to my questions and had to call back at least twice.
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