How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this WalMart Credit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 two times, then say "Why you are calling."
Here is how our research team describes the way the WalMart Credit Card phone system greets you: Say or enter the last 4 digits of your card number.
Below are some clips we've found from WalMart Credit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Capital One about your Walmart credit card.
This call is being recorded. Say"
Excerpt from a call with WalMart Credit Card
Wednesday, January 17, 2024 4:22 PM
They may ask you to enter information with the dial pad
"It looks like we're having some trouble. Let's try another way.
Using the keypad on your phone, please enter your sixteen digit card number."
Excerpt from a call with WalMart Credit Card
Monday, April 8, 2024 1:45 AM
They may ask you to say or enter information
"Thank you for calling Capital One about your Walmart credit card.
This call will be monitored and recorded for quality assurance, training, and authentication purposes.
Please say or enter your sixteen digit card number."
Excerpt from a call with WalMart Credit Card
Monday, April 15, 2024 1:03 PM
What are the hours and when should I call?
WalMart Credit Card operates the call center for this 877-294-7880 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 394 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WalMart Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WalMart Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call WalMart Credit Card is Sunday.The most busy day to call is Friday, which averages 120% more phone calls by comparison.Again, this is based on a sample of 394 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call WalMart Credit Card is Monday.
Why call this WalMart Credit Card number?
Below is a sample of recent calls to WalMart Credit Card, and their purpose. Are any of these similar to the reason you are trying to call?
Request to stop credit card: "I need you to stop my credit card."
- From a call lasting 6m 56s , Feb 12, 2024 1:17 AM
Inquiring about Walmart Credit Card application: "Yes. I was trying to find out how do I apply for the application for the credit card."
- From a call lasting 24m 47s , Feb 6, 2024 8:40 PM
More Ways to Contact WalMart Credit Card Customer Service
There are of course other ways to contact WalMart Credit Card customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- WalMart Credit Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is WalMart Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WalMart Credit Card agent. This phone number is WalMart Credit Card's best phone number because 39,540 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-294-7880 include Setup account, Cancel account, Lower rate, Complaint, Overcharge/Strange charge and other customer service issues. The WalMart Credit Card call center that you call into has employees from Florida, Ohio, Puerto Rico and is open 24 hours, 7 days according to customers. In total, WalMart Credit Card has 3 phone numbers. It's not always clear what is the best way to talk to WalMart Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for WalMart Credit Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like WalMart Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.