Direct to headquarters · reeived an answering machine, asked to leave message
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this VistaPrint phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just remain on the line.
Below are some clips we've found from VistaPrint's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thanks for calling Vista Print.
To connect you with the right customer care specialist, please describe how we can help you today.
For example, you can say something like I want to place an order, I need help with my design, or I have a question about my website."
Excerpt from a call with VistaPrint
Wednesday, March 27, 2024 6:25 PM
What are the hours and when should I call?
VistaPrint operates the call center for this 866-207-4955 phone number Mon-Fri 7am-3am, Sat-Sun 8am-8pm.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 173 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this VistaPrint phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like VistaPrint staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call VistaPrint is Saturday.The most busy day to call is Monday, which averages 443% more phone calls by comparison.Again, this is based on a sample of 173 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call VistaPrint is Wednesday.
Why call this VistaPrint number?
Below is a sample of recent calls to VistaPrint, and their purpose. Are any of these similar to the reason you are trying to call?
Missing order status: "I was supposed to get an order and it didn't arrive."
- From a call lasting 2m 4s , Apr 12, 2024 10:14 PM
Email address verification: "I just need a little bit for the sign. My email is k a z z I m five three at hotmail dot com."
- From a call lasting 2m 46s , Apr 11, 2024 4:15 PM
Order inquiry missing phone number: "The car window sticker is missing my phone number, which I specifically asked to be included."
- From a call lasting 7m 40s , Apr 2, 2024 12:12 AM
Customizing shirt and stickers: "I have some shirts in my cart but when I try to put the same design on some hoodies, I can't. Is there a way you can help me with that?"
- From a call lasting 58m 39s , Mar 31, 2024 6:06 PM
Order issue: "I recently had an order for two shirts, but they weren't done correctly."
- From a call lasting 6m 27s , Mar 27, 2024 6:25 PM
Interested in brochure design: "I wanted to try to get a brochure or a book with all your guys' stuff on it."
- From a call lasting 2m 38s , Mar 22, 2024 10:58 PM
Order issue - wrong items: "I placed an order for note cards but received postcards instead."
- From a call lasting 18m 33s , Mar 20, 2024 5:13 PM
Designing custom door hangers: "I'm trying to design custom door hangers for a home daycare."
- From a call lasting 6m 22s , Mar 12, 2024 4:59 PM
Stamp not received: "I ordered a stamp last Wednesday and was supposed to receive it by Saturday, but I haven't gotten it yet."
- From a call lasting 3m 1s , Mar 12, 2024 12:12 PM
Dissatisfied with print quality: "I'm very disappointed in the card itself, the printing letters are so little I cannot even see it with glasses, I really cannot use this at all."
- From a call lasting 6m 42s , Feb 28, 2024 8:12 PM
More Ways to Contact VistaPrint Customer Service
There are of course other ways to contact VistaPrint customer service besides the phone. Below we list the best ones, by medium.
VistaPrint, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- VistaPrint customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is VistaPrint's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VistaPrint agent. This phone number is VistaPrint's best phone number because 3,492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-207-4955 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call VistaPrint first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, VistaPrint has 3 phone numbers. It's not always clear what is the best way to talk to VistaPrint representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for VistaPrint. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like VistaPrint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.