screenname: “not direct to human. 3 minute prompt system mi...”
Waited: 13 mins
Thatdude: “This number took me to the landline department...”
Waited: 9 mins
Celluser: “This number called me 2 times Thanksgiving Day...”
Waited: < 1 min
Why should I comment about customer care at 800-837-4966?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Verizon Wireless Financial Services customer.
Second, we need to keep companies like Verizon Wireless Financial Services in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.