United Healthcare Phone Number

Call United Healthcare customer service faster with GetHuman

  • Calls United Healthcare's Customer Service department
  • The average hold time is 15m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Popular issues for this call center: Coverage Question, Renew Insurance, Cancel Insurance, Check on a Claim, and Overcharge on Account.
  • Reach a live United Healthcare agent: Immideiately say "representative". They then ask "are you calling as a healthcare provider?". Say "No". Then immidiately say "Representative" again. The computer will ask for your member ID. If you don't have one, say "I don't have one".
  • What you hear when you call: To begin, tell me if you are a healthcare provider, press 1. If you are a member, press 2. For new enrollment, press 3.

What to expect when you call

Heard when the phone system first answers
"UnitedHealthcare. This call may be monitored or recorded for quality. To begin, tell me, are you a health care provider or a member? If you're calling to start a new plan, say enrollment. Got it. Before moving on, I wanted to let you know about the UnitedHealthcare mobile app. It's designed to help make it easier to use your health plan. And I can send you a one time text with the link to download it. Message and data rates may apply. And accepting the text means you agree to the texting terms at u h c dot care slash app dot s m s terms."
Excerpt from a call with United Healthcare
Thursday, January 4, 2024 8:41 PM
They may ask you to say or enter information
"UnitedHealthcare. This call may be monitored or recorded for quality. To begin, tell me, are you a health care provider or a member?
If you're calling to start a new plan, say enrollment.
You can say provider or press one, member or press two, To begin a new plan, say enrollment or press three."
Excerpt from a call with United Healthcare
Monday, January 1, 2024 5:41 PM
The first phone menu
"UnitedHealthcare. This call may be monitored or recorded for quality. Today's To begin, tell me, are you a health care provider or a member? If you're calling to start a new plan, say enrollment.
You can say provider or press one, member or press two.
To begin a new plan, say enrollment or press three."
Excerpt from a call with United Healthcare
Saturday, March 23, 2024 7:52 AM

United Healthcare Customer Phone Number 866-633-2446 - Stats

Phone number to dial866-633-2446
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Average wait15 minutes
Current wait17 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication83%
Quality of help84%
Customer votes4,824
Information last updatedSun Mar 24 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

United Healthcare's Best Toll-Free/800 Customer Phone Number

This is United Healthcare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Healthcare agent. This phone number is United Healthcare's Best Phone Number because 61,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-633-2446 include Coverage Question, Renew Insurance, Cancel Insurance, Check on a Claim, Overcharge on Account and other customer service issues. The United Healthcare call center that you call into has employees from New York, Connecticut, Arizona and is open 24 hours, 7 days according to customers. In total, United Healthcare has 6 phone numbers. It's not always clear what is the best way to talk to United Healthcare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting United Healthcare - by phone or otherwise

While 866-633-2446 is United Healthcare's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other United Healthcare customers, is by calling their 866-414-1959 phone number for their Medicare Supplement Plans department. Besides calling, the next favorite option for customers looking for help is via 866-414-1959 for Medicare Supplement Plans. If you think this information is inaccurate or know of other ways to contact United Healthcare please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for United Healthcare.

What is GetHuman's Relationship to United Healthcare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Healthcare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with United Healthcare, including their website / help desk. Visit our United Healthcare Customer Service page for more information.
United Healthcare Customer Service

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