US Bank Phone Number

Call US Bank customer service faster with GetHuman

  • Calls US Bank's Customer Service department
  • The average hold time is 14m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Popular issues for this call center: Fraud, Update Account Info, Account Access, Get Banking Help, and Lost or Stolen Card.
  • Reach a live US Bank agent: Press 0 at the first menu, then press 0 again, next say "Representative."
  • What you hear when you call: Enter your account, card number, or social security number.

What to expect when you call

Heard when the phone system first answers
"Welcome to US Bank. Your call may be monitored or recorded for quality purposes."
Excerpt from a call with US Bank
Saturday, January 6, 2024 3:38 PM
They may ask you to enter information with the dial pad
"You have indicated you would like to speak with a banker.
Is that correct? Press one for yes, or press two for no.
So I can best direct your call, please enter your account, card number, Social Security number, or taxpayer ID."
Excerpt from a call with US Bank
Monday, February 26, 2024 10:36 PM

US Bank Customer Phone Number 800-872-2657 - Stats

Phone number to dial800-872-2657
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Average wait14 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication84%
Quality of help65%
Customer votes5,600
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

US Bank's Best Toll-Free/800 Customer Phone Number

This is US Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Bank agent. This phone number is US Bank's Best Phone Number because 72,852 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-2657 include Fraud, Update Account Info, Account Access, Get Banking Help, Lost or Stolen Card and other customer service issues. The US Bank call center that you call into has employees from Ohio, Oregon and is open 24 hours, 7 days according to customers. In total, US Bank has 5 phone numbers. It's not always clear what is the best way to talk to US Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting US Bank - by phone or otherwise

While 800-872-2657 is US Bank's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other US Bank customers, is by calling their 800-365-7772 phone number for their Home Loans & Mortgages department. Besides calling, the next favorite option for customers looking for help is via 800-365-7772 for Home Loans & Mortgages. If you think this information is inaccurate or know of other ways to contact US Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for US Bank.

What is GetHuman's Relationship to US Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with US Bank, including their website / help desk. Visit our US Bank Customer Service page for more information.
US Bank Customer Service

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