How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Tag Mobile phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then wait
Below are some clips we've found from Tag Mobile's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"For English, press one.
Welcome to Airtalk Wireless.
You are a newly registered subscriber, press one."
Excerpt from a call with Tag Mobile
Saturday, February 17, 2024 8:46 PM
What are the hours and when should I call?
Tag Mobile operates the call center for this 866-959-4918 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 68 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tag Mobile phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tag Mobile staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tag Mobile is Thursday.The most busy day to call is Monday, which averages 750% more phone calls by comparison.Again, this is based on a sample of 68 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Tag Mobile is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tag Mobile staffs the call center well on Thursday.
More Ways to Contact Tag Mobile Customer Service
There are of course other ways to contact Tag Mobile customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Tag Mobile will reply our your email.
Tag Mobile, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Conclusion and closing notes
This is Tag Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tag Mobile agent. This phone number is Tag Mobile's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-959-4918 include and other customer service issues. Rather than trying to call Tag Mobile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or twitter. In total, Tag Mobile has 1 phone number. It's not always clear what is the best way to talk to Tag Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tag Mobile. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tag Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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