Toll-free · Calling this TDS Telecom number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TDS Telecom phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct number for sales, no robots! Cannot help with tech support, or billing issiues.
What are the hours and when should I call?
TDS Telecom operates the call center for this 855-821-9019 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,068 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TDS Telecom phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TDS Telecom staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TDS Telecom is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 1,068 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call TDS Telecom is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TDS Telecom staffs the call center well on Friday.
Why call this TDS Telecom number?
Below is a sample of recent calls to TDS Telecom, and their purpose. Are any of these similar to the reason you are trying to call?
Phone not working: "Ever since I've been hooked up to TDS a couple weeks, my phone has been dead."
- From a call lasting 13m 13s , Apr 11, 2024 6:28 PM
Phone service issue: "I'm having trouble with my phone service."
- From a call lasting 1m 1s , Apr 11, 2024 6:27 PM
Reported cut cable: "I had a problem for some reason. One of the workers from TDS cut a cable that connects from my house to the utility port."
- From a call lasting 5m 44s , Mar 12, 2024 9:11 PM
Inquiring about new service: "I'm calling about getting service at a location."
- From a call lasting 4m 28s , Mar 11, 2024 6:47 PM
Conclusion and closing notes
This is TDS Telecom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TDS Telecom agent. This phone number is TDS Telecom's best phone number because 6,408 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-821-9019 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call TDS Telecom first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, TDS Telecom has 2 phone numbers. It's not always clear what is the best way to talk to TDS Telecom representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TDS Telecom. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TDS Telecom. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.