Toll-free · Press * at the first menu, then say "Customer Service." · To look up your account with us, please key in or say your account or social security number. If you are not a customer, press star (*).
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TCF Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1; after the prompt, press 0. For consumer loans questions.
Here is how our research team describes the way the TCF Bank phone system greets you: To look up your account with us, please key in or say your account or social security number. If you are not a customer, press star (*).
Below are some clips we've found from TCF Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Welcome to Huntington.
To look up your account with us, please key in or say your Social Security or tax identification number."
Excerpt from a call with TCF Bank
Friday, February 2, 2024 8:59 PM
What are the hours and when should I call?
TCF Bank operates the call center for this 800-823-5363 phone number Mon-Fri 7am-7pm, Sat 8am-5pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 3,138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TCF Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TCF Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TCF Bank is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 3,138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call TCF Bank is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TCF Bank staffs the call center well on Tuesday.
More Ways to Contact TCF Bank Customer Service
There are of course other ways to contact TCF Bank customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- TCF Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is TCF Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TCF Bank agent. This phone number is TCF Bank's best phone number because 18,828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-823-5363 include Setup an account, Question, Complaint and other customer service issues. The TCF Bank call center that you call into has employees from Minnesota, Illinois, South Dakota and is open Mon-Fri 7am-7pm, Sat 8am-5pm CT according to customers. In total, TCF Bank has 2 phone numbers. It's not always clear what is the best way to talk to TCF Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TCF Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TCF Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.