Toll-free · Must enter your social security #, then must enter your PIN. · If you would like to work with your existing account, press 1. To open a new account, transfer an account, or discuss additional investment options, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this T. Rowe Price phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Operator" at each prompt, ignoring messages.
Here is how our research team describes the way the T. Rowe Price phone system greets you: After the beep, please say or enter your full 9-digit social security number.
Below are some clips we've found from T. Rowe Price's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome.
To the TRO price plan account line. Please note that all calls are recorded and may be monitored, including by your plan sponsor."
Excerpt from a call with T. Rowe Price
Thursday, January 11, 2024 12:01 AM
They may ask you to enter information with the dial pad
"I did not get that. I heard two digits instead of nine.
After the beep, can you tell me again?
I did not get that. After the beep, would you please repeat?
Or if you prefer, use your telephone keypad to enter your SSN."
Excerpt from a call with T. Rowe Price
Thursday, January 4, 2024 10:28 PM
They may ask you to say or enter information
"Welcome to the T. Rowe Price Plan account line.
Please note that all calls are recorded and may be monitored.
Including by your plan sponsor.
To get started, I'll need to check you in. After the beep, please say or enter your full nine digit Social Security number."
Excerpt from a call with T. Rowe Price
Thursday, April 4, 2024 3:29 PM
What are the hours and when should I call?
T. Rowe Price operates the call center for this 800-922-9945 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 150 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this T. Rowe Price phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like T. Rowe Price staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call T. Rowe Price is Sunday.The most busy day to call is Monday, which averages 2050% more phone calls by comparison.Again, this is based on a sample of 150 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call T. Rowe Price is Friday.
Why call this T. Rowe Price number?
Below is a sample of recent calls to T. Rowe Price, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with investing: "I would like to start investing into those Costco's corporate company stock."
- From a call lasting 24m 24s , Jan 11, 2024 12:01 AM
Requesting withdrawal: "I want to take a withdrawal."
- From a call lasting 12m 42s , Jan 10, 2024 7:07 PM
Concern about missed RMD payment: "I was supposed to receive my money on the eighth of the first month, and today's the ninth, but I'm not seeing it in my account."
- From a call lasting 10m 21s , Jan 9, 2024 12:33 PM
Inquiring about dividend check: "Do you know how much the dividend check is going to be or we have to wait until the numbers are finalized?"
- From a call lasting 5m 41s , Jan 6, 2024 12:39 AM
Requesting 401k withdrawal: "I was wondering, is I'm not working... My doctor's keeping me out a little bit longer again. Is there any way I could get anything out of my 401k?"
- From a call lasting 11m 56s , Jan 4, 2024 10:28 PM
More Ways to Contact T. Rowe Price Customer Service
There are of course other ways to contact T. Rowe Price customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- T. Rowe Price customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is T. Rowe Price's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a T. Rowe Price agent. This phone number is T. Rowe Price's best phone number because 4,578 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-922-9945 include Get financial advice and other customer service issues. Rather than trying to call T. Rowe Price first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, T. Rowe Price has 2 phone numbers. It's not always clear what is the best way to talk to T. Rowe Price representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for T. Rowe Price. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like T. Rowe Price. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.