Symantec Phone Number

Call Symantec customer service faster with GetHuman

  • Calls Symantec's Customer Service department
  • The average hold time is 30m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live Symantec agent: Press 5 after the prompt.
  • What you hear when you call: Please tell me how I can assist you?

What to expect when you call

Heard when the phone system first answers
"Your call may be recorded for monitoring and training purposes. Thank you for calling customer support for Norton. I am able to understand brief sentences. Please tell me what I can assist you with today."
Excerpt from a call with Symantec
Saturday, January 13, 2024 9:07 PM
They may ask your reason for calling (instead of a menu)
"Your call may be recorded for monitoring and training purposes.
Welcome to Norton customer support.
Now let's get you the help you need. In a few words, could you let me know how I can help you today?"
Excerpt from a call with Symantec
Wednesday, March 6, 2024 4:26 PM

Symantec Customer Phone Number 800-441-7234 - Stats

Phone number to dial800-441-7234
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Average wait30 minutes
Current wait33 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, twitter
Quality of communication88%
Quality of help75%
Customer votes785
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Symantec's Best Toll-Free/800 Customer Phone Number

This is Symantec's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Symantec agent. This phone number is Symantec's Best Phone Number because 768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-441-7234 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Symantec first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Symantec has 2 phone numbers. It's not always clear what is the best way to talk to Symantec representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Symantec - by phone or otherwise

While 800-441-7234 is Symantec's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Symantec customers, is by calling their 800-745-6061 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 800-745-6061 for Technical Support. If you think this information is inaccurate or know of other ways to contact Symantec please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Symantec.

What is GetHuman's Relationship to Symantec?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Symantec. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Technical Support800-745-6061

Beyond the Phone Number

There are other ways to get in touch with Symantec, including live chat and their website / help desk and their Twitter handle. Visit our Symantec Customer Service page for more information.
Symantec Customer Service

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