How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Super 8 phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just wait on the line.
Here is how our research team describes the way the Super 8 phone system greets you: A representative will answer
Below are some clips we've found from Super 8's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Wyndham Hotels and Resorts customer care.
To make, modify, or cancel a reservation, please press one.
For questions regarding your Wyndham rewards account, please press two.
Thank you for calling Wyndham Hotels and Resorts.
This call may be recorded or monitored for quality assurance purposes.
Hi. Thank you so much for calling reservations."
Excerpt from a call with Super 8
Tuesday, February 13, 2024 6:46 PM
The first phone menu
"Thank you for calling Wyndham Hotels and Resorts customer care.
To make, modify, or cancel a reservation, please press one.
For questions regarding your Wyndham rewards account, please press two."
Excerpt from a call with Super 8
Thursday, March 21, 2024 6:46 PM
After you press 3
"To please listen carefully as there are some new menu options to serve you better.
To open a new customer care concern, please press one.
To follow-up on an existing customer care concern, please press two."
Excerpt from a call with Super 8
Thursday, March 21, 2024 6:46 PM
What are the hours and when should I call?
Super 8 operates the call center for this 800-466-1589 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 109 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Super 8 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Super 8 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Super 8 is Monday.The most busy day to call is Friday, which averages 130% more phone calls by comparison.Again, this is based on a sample of 109 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Super 8 is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Super 8 staffs the call center well on Monday.
Why call this Super 8 number?
Below is a sample of recent calls to Super 8, and their purpose. Are any of these similar to the reason you are trying to call?
Billing/payment issue: "I feel like I'm being so mean again."
- From a call lasting 20m 10s , Apr 5, 2024 1:50 PM
Deposit refund inquiry: "When do I get my $150 deposit back from checking in at Super 8?"
- From a call lasting 4m 29s , Apr 2, 2024 1:02 PM
No clear purpose: ""
- From a call lasting 3m 16s , Apr 1, 2024 8:26 PM
Seeking nearby Super 8: "I'm wondering if you I'm looking for a motel, Super eight motel in Saint Louis, Missouri close to this certain address close to the address of where I want to stay."
- From a call lasting 6m 20s , Mar 28, 2024 8:04 PM
Refund request for unsatisfactory stay: "I would like my money back, please. And he's not trying to give it to me."
- From a call lasting 15m 18s , Mar 21, 2024 6:46 PM
Requesting W-2 form: "They are refusing to give me my W-2 and said they no longer have it."
- From a call lasting 3m 43s , Mar 2, 2024 2:46 PM
Payment issue with booking: "I just purchased a room for two nights but there seems to be an issue with the payment."
- From a call lasting 72m , Feb 13, 2024 6:46 PM
Billing issue at hotel: "I got charged $405 when my room was $90, and the front desk hung up on me when trying to fix it."
- From a call lasting 5m 52s , Jan 14, 2024 3:10 PM
This does not appear to be an accurate number for Super 8 customer service. This might have been the number at one point, but a search of the number suggests that it is now the number to one location in Wisconsin. The number search does not turn up any results for Super 8's website, only older results that suggest it was once a Super 8 number but has been replaced by 1-800-466-1589.
When you dial this number, nothing happens. The first two times I tried to make this call, my phone got a busy notification. On the third attempt, I got an automated message saying that because of technical difficulties, my call could not be completed as it was dialed. At that point, the system automatically hung up.
Searching the alternate phone number does go directly to the Wyndham Hotels website, which is the parent company of Super 8. That tells me that this phone number is now totally outdated and the new phone number is the correct way to get assistance. There's nothing that tells you this was ever a Super 8 number from dialing; it might have been a totally unrelated number or it might have been a previous option that has been retired. In either case, based on this call, I would not use this number for anything.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
More Ways to Contact Super 8 Customer Service
There are of course other ways to contact Super 8 customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Super 8 customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Super 8's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Super 8 agent. This phone number is Super 8's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-466-1589 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Super 8 first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Super 8 has 2 phone numbers. It's not always clear what is the best way to talk to Super 8 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Super 8. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Super 8. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
