How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Sports Illustrated phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "I can't find my account number" at the first menu, next say your "last name."
Here is how our research team describes the way the Sports Illustrated phone system greets you: To order a new subscription, say "I want to order." For a digital subscription, say "digital." In order to access your account, I will need your account number. Please key in your account number now.
Below are some clips we've found from Sports Illustrated's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the Sports Illustrated customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment,"
Excerpt from a call with Sports Illustrated
Friday, January 5, 2024 4:53 PM
What are the hours and when should I call?
Sports Illustrated operates the call center for this 800-528-5000 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 62 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sports Illustrated phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sports Illustrated staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sports Illustrated is Sunday.The most busy day to call is Friday, which averages 1000% more phone calls by comparison.Again, this is based on a sample of 62 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Sports Illustrated is Tuesday.
Why call this Sports Illustrated number?
Below is a sample of recent calls to Sports Illustrated, and their purpose. Are any of these similar to the reason you are trying to call?
Missing subscription issues: "My grandson only received one issue, missing January, February, and now March, he loves to read and waits by the mailbox."
- From a call lasting 6m 34s , Mar 11, 2024 3:27 PM
Confirming payment details: "I just wanted to make sure before I mailed it that they send me a sports illustrated PO Box."
- From a call lasting 5m 20s , Feb 23, 2024 3:44 PM
Magazine subscription inquiry: "I ordered a two year subscription for my granddaughter to Sports Illustrated for kids but haven't received any magazines yet."
- From a call lasting 6m 57s , Jan 5, 2024 4:53 PM
More Ways to Contact Sports Illustrated Customer Service
There are of course other ways to contact Sports Illustrated customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Sports Illustrated will reply our your email.
As a last, sometimes only, resort- Sports Illustrated customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Sports Illustrated's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sports Illustrated agent. This phone number is Sports Illustrated's best phone number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-5000 include and other customer service issues. Rather than trying to call Sports Illustrated first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Sports Illustrated has 1 phone number. It's not always clear what is the best way to talk to Sports Illustrated representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sports Illustrated. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sports Illustrated. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.