Spirit Air Phone Number

Call Spirit Air customer service faster with GetHuman

  • Calls Spirit Air's Customer Service department
  • The average hold time is 14m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:00am
  • Popular issues for this call center: Update Reservation, Special Request, Refund a Charge, Question About A Booking, and Flight Inquiry.
  • Reach a live Spirit Air agent: Press 3 at the first menu.

Calling Spirit Air Customer Care at 855-728-3555

Mar 5, 2024

Thanks to a streamlined phone system, Spirit Air makes it easy for customers who need to reach an agent for questions or concerns. When calling their support line, I was greeted with an automated message offering Spanish language assistance by pressing 9 followed by a notice to stay on the phone at the end of the call for a short survey. 

Customers calling from mobile phones are then given the option to converse with Spirit Air representatives in real time via text messaging by pressing 1. That sounded like an efficient method but I decided to wait on the phone to see if I could speak with someone. 

After a minute of hold time, I was offered a full menu of options ranging from booking a new flight or checking on an existing reservations to help with general questions or Sprit Air credit card assistance. Since I was calling to get information about their payment plan program, I opted for general questions and was placed on hold. While waiting, the automated system shares informational updates regarding the new RealID card that will be required to fly starting in 2025 as well as Spirit Air’s reward program that helps flyers accrue miles for discounts.

Upbeat music fills the hold time, which lasted close to 10 minutes. This wasn’t too tedious of a wait for me but for those who don’t have much time to spare, the text option initially offered may be the way to go. When the rep came on the line, I was asked to give my identification before being asked how I could be helped.

Having never flown on Spirit, I asked the rep about any deals, promotions or payment plans that would make booking a flight more budget-friendly. He explained that any seasonal promotions are regularly posted online, adding that Spirit does offer a payment plan through Uplift that allows customers to pay for a flight in low monthly payments. Flyers are able to book flights now, choose Uplift at the time of payment and apply for the program. Approval isn’t guaranteed, he shared, and may be denied based on credit details or amount requested. 

However, once approved and the loan terms determined, he told me flyers can reserve flights as soon as needed and begin making payments within the approved period. Interest rates tend to be lower than most credit cards, he added.

This sounded like a great way to make a budget-friendly trip happen, especially when tight finances prohibit making one large payment. He agreed and asked if I had any other questions. I thanked him for his time before the call ended and hung around for the survey, ready to share my appreciation for a helpful and knowledgeable employee.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

o whom this may concern,**I am reaching out as I have had a terrible experience with yo...
I was double charged for the luggage. How do I get my money back? Thank You for any ***...
I booked a ticket from Atlanta to L.A. on **, Dec. by the name RONGZHE LI with passport...
I have a flight that I have to be at **:**am only problem is I won’t be able to make it...
Having issues checking in it’s tells me that the residency number is not correct
I’d like to change my flight
Speaks to live agent about my booking
My Dads KTN number is not showing up on his boarding pass.
Family members are in critical condition in hospital, need to change departure flight to asap
I am on the phone waiting to speak to a person for over ** minutes. I booked a flight f...
My name is Fernando Tela my confirmation code is FDU*VY on November *st **** I was unab...
Hi there,*My name is Fernando Tela this is my confirmation code FDU*VY I was unable to...
I want to change my flight and pay for it but online it is not working.

Spirit Air Customer Phone Number 855-728-3555 - Stats

Phone number to dial855-728-3555
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:00am
Average wait14 minutes
Current wait14 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication68%
Quality of help85%
Customer votes4,125
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Spirit Air's Best Toll-Free/800 Customer Phone Number

This is Spirit Air's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Spirit Air agent. This phone number is Spirit Air's Best Phone Number because 117,306 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-728-3555 include Update Reservation, Special Request, Refund a Charge, Question About A Booking, Flight Inquiry and other customer service issues. The Spirit Air call center that you call into has employees from Philippines and is open 24 hours, 7 days according to customers. In total, Spirit Air has 2 phone numbers. It's not always clear what is the best way to talk to Spirit Air representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Spirit Air?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Spirit Air. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices877-888-5926

Beyond the Phone Number

There are other ways to get in touch with Spirit Air, including live chat and their website / help desk. Visit our Spirit Air Customer Service page for more information.
Spirit Air Customer Service

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