How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this South Florida Sun-Sentinel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Help with something else."
Here is how our research team describes the way the South Florida Sun-Sentinel phone system greets you: Which one of these can I help you with? For delivery problems, say "delivery problem." To stop or cancel a temporary hold, say "temporary hold." For billing or to make a payment, say "billing." For digital inquiries, say "digital." To manage your subscription, say "manage subscription." Or, say "help with something else."
Below are some clips we've found from South Florida Sun-Sentinel's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Sun Sentinel.
We are experiencing heavy call volume, and there will be a delay to speak to a representative.
Did you know that you can manage your account online to do things like report a complaint, put your account on a temporary hold, change your address, and even view or pay your bill online?
It's easy. Just visit us at sun sentinel dot com forward slash customer service."
Excerpt from a call with South Florida Sun-Sentinel
Wednesday, January 3, 2024 8:11 PM
What are the hours and when should I call?
South Florida Sun-Sentinel operates the call center for this 877-732-3786 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 515 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South Florida Sun-Sentinel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South Florida Sun-Sentinel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call South Florida Sun-Sentinel is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 515 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call South Florida Sun-Sentinel is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that South Florida Sun-Sentinel staffs the call center well on Thursday.
Why call this South Florida Sun-Sentinel number?
Below is a sample of recent calls to South Florida Sun-Sentinel, and their purpose. Are any of these similar to the reason you are trying to call?
Delivery issue: "I never received my newspaper delivery this morning."
- From a call lasting 3m 54s , Mar 29, 2024 1:05 PM
Billing issue with delivery: "I paid for delivery until February 23rd, but it stopped on February 1st, now I'm owed money."
- From a call lasting 17m 43s , Feb 9, 2024 2:13 PM
Subscription: "I want to subscribe to your newspaper."
- From a call lasting 1m 25s , Feb 6, 2024 10:20 PM
More Ways to Contact South Florida Sun-Sentinel Customer Service
There are of course other ways to contact South Florida Sun-Sentinel customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- South Florida Sun-Sentinel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is South Florida Sun-Sentinel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South Florida Sun-Sentinel agent. This phone number is South Florida Sun-Sentinel's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-732-3786 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call South Florida Sun-Sentinel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, South Florida Sun-Sentinel has 1 phone number. It's not always clear what is the best way to talk to South Florida Sun-Sentinel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for South Florida Sun-Sentinel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South Florida Sun-Sentinel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.