Skechers Phone Number

Call Skechers customer service faster with GetHuman

  • Calls Skechers's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 6am-7pm, Sat 7am-4pm, Sun 9am-2pm PST
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Skechers agent: Don't press anything, just hold for a representative.
  • What you hear when you call: Hold for one of our representatives.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Sketchers customer care. Your call is very important to us. Please hold, and one of our customer care agents will assist you as soon as possible. To place an order, please visit w w w dot sketchers dot com. For existing orders and returns, press one. For assistance with your Sketchers Plus membership, press two."
Excerpt from a call with Skechers
Friday, January 26, 2024 7:44 PM
The first phone menu
"Thank you for calling SKECHERS customer care. Your call is very important to us. Please hold, and one of our customer care agents will assist you as soon as possible. To place an order, please visit w w w dot Sketchers dot com. To repeat these options, press five.
For existing orders and returns, press one.
For assistance with your SKECHERS Plus membership, press two."
Excerpt from a call with Skechers
Monday, February 12, 2024 6:16 PM

Skechers Customer Phone Number 800-746-3411 - Stats

Phone number to dial800-746-3411
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-7pm, Sat 7am-4pm, Sun 9am-2pm PST
Best time to dial9am
Average wait2 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication72%
Quality of help70%
Customer votes531
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Skechers's Best Toll-Free/800 Customer Phone Number

This is Skechers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Skechers agent. This phone number is Skechers's Best Phone Number because 2,982 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-746-3411 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Skechers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Skechers has 1 phone number. It's not always clear what is the best way to talk to Skechers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Skechers - by phone or otherwise

While 800-746-3411 is Skechers's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help at skechers.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Skechers please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Skechers.

What is GetHuman's Relationship to Skechers?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Skechers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Skechers, including their website / help desk. Visit our Skechers Customer Service page for more information.
Skechers Customer Service

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