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In the meantime, here are recent comments from other customers who called 877-714-7444:
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   Very poor customer service, long wait time. Bought from competitor....
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   On hold; keeps saying "high call volume"; it's been like this since Christmas. I don't think...
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   I have called every day since the day after Christmas... no response to calls or emails. i wi...
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   I cannot get thru to a rep, terrible don't ever buy anything from them
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   I cannot believe it- I have been on hold 65 minutes as I type this!!! no one yet
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