Rite Aid Phone Number

Call Rite Aid customer service faster with GetHuman

  • Calls Rite Aid's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Rite Aid agent: Don't press or say anything.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Rite Aid. Your feedback is very valuable to us. Please stay on the line at the end for a brief three question survey. To locate a store, please press one. To check a Rite Aid gift card balance, press two. To speak with a Rite Aid customer care agent, please press three."
Excerpt from a call with Rite Aid
Wednesday, January 3, 2024 8:27 PM
The first phone menu
"Thank you for calling Rite Aid.
To locate a store, please press one.
To check a Rite Aid gift card balance, press two."
Excerpt from a call with Rite Aid
Thursday, February 22, 2024 4:01 PM
After you press 3
"Your feedback is very valuable to us. Please stay on the line at the end for a brief three question survey. To speak with your local pharmacist or with a health care professional, press five.
To speak to an agent regarding an order from our online store, press one.
To speak to an agent about Rite Aid Rewards loyalty program or concerns about bonus cash, press two."
Excerpt from a call with Rite Aid
Thursday, February 22, 2024 4:01 PM

Rite Aid Customer Phone Number 800-748-3243 - Stats

Phone number to dial800-748-3243
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait3 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication84%
Quality of help85%
Customer votes287
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Rite Aid's Best Toll-Free/800 Customer Phone Number

This is Rite Aid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rite Aid agent. This phone number is Rite Aid's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-748-3243 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rite Aid first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Rite Aid has 2 phone numbers. It's not always clear what is the best way to talk to Rite Aid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rite Aid - by phone or otherwise

While 800-748-3243 is Rite Aid's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Rite Aid customers, is by calling their 800-821-1833 phone number for their Services/Products department. Besides calling, the next favorite option for customers looking for help is via 800-821-1833 for Services/Products. If you think this information is inaccurate or know of other ways to contact Rite Aid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rite Aid.

What is GetHuman's Relationship to Rite Aid?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rite Aid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Services/Products800-821-1833

Beyond the Phone Number

There are other ways to get in touch with Rite Aid, including their website / help desk. Visit our Rite Aid Customer Service page for more information.
Rite Aid Customer Service

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